Key Account Manager - Travel Corporate Solutions – 12-month contract

Are you an experienced Key Account Manager with a strong network in the HR community and seeking your next exciting challenge? Are you passionate about aviation and protecting passenger rights? Do you want a fulfilling role where you can share your expertise, make a difference, and help travelers enjoy seamless journeys? 

If so, join us today and be part of a mission to transform the travel experience for people around the globe!

We are seeking a results-driven Key Account Manager to lead the charge in delivering our innovative HR corporate solutions for travelers to global organizations. In this role, you will work closely with HR teams of multinational corporations to introduce and implement our services, ensuring a seamless travel experience for their employees while driving value for their organizations.

Locations: Kraków or Warsaw

Type of Contract: B2B, 12 months (with an option to extend it)

Working model: Hybrid (2 days/week in the office)

What you’ll do:

• Showcase the benefits of AirHelp+ to HR teams, highlighting its role in protecting employees from travel disruptions.
• Build and nurture relationships with HR professionals in multinational corporations.
• Establish sales targets and implement effective strategies to achieve them consistently.
• Develop and finalize client contracts, including pricing details and specific terms and conditions, to ensure both the profitability of each deal and a high level of customer satisfaction.
• Collaborate with internal teams to ensure smooth onboarding and exceptional client support.
• Monitor market trends and adjust the value proposition of the AirHelp+ for corporations to maintain a competitive edge.
• Identify new opportunities to expand AirHelp’s footprint within corporate HR networks.

Ideally, you’ll bring with you:

(Disclaimer: We understand that you may not tick every box. But if you are excited about the idea of joining AirHelp, we'd love to hear from you anyway).

•  Proven experience in B2B sales, particularly with HR teams or corporate accounts.
•  Well-developed network within the HR community.
•  deep understanding of the HR landscape, with strong insight into the needs and challenges faced by Compensation & Benefits teams.
•  Excellent communication and presentation skills, with the ability to convey complex solutions in a clear, compelling way.
•  A proactive, results-driven attitude and the ability to thrive in a fast-paced environment.
•  Passion for innovation and a customer-centric approach to problem-solving.
•  Proven ability to work effectively in a global environment.

Perks and benefits:

• Private life and health insurance. 
• Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy.
• Annual travel allowance.
• Work from anywhere for up to 2 weeks/year.
• Language classes.
• Personalized progression plan. 
• Internal training programs and knowledge-sharing events.
• Unlimited, free use of AirHelp’s services.
• Pre-paid virtual card.
• Office commute subsidy.
• Access to mindfulness and well-being platform (Mindgram).
• Team days and Parties.

About AirHelp

At AirHelp, we're on a mission to make the world of travel better. Since our foundation in 2013, we've assisted over 2.7 million passengers in receiving their rightful compensation, and we've protected over 9 million travelers through our membership program, AirHelp+. With a global team of 400 AirHelpers speaking 19 languages, we aim to provide a stress-free travel experience for all. Our commitment extends to standing up to airlines in court and advocating fair air passenger rights through APRA. 

And there’s more! AirHelp isn’t just a great company, but a truly lovable place to work. That's why we're so proud to have been named a Most Loved Workplace, also for LGBTQ+, women and young professionals. 

We’re committed to equal opportunities and diversity. Our offices are fully accessible, and we customize interviews to accommodate special needs, including those of neurodiverse candidates. Refugees and displaced individuals are encouraged to apply. We look forward to hearing from you!