Sr. Customer Payment and Credit Services Specialist with German

Do you want to join an international team in Poland, working for the German team, within an innovative fast-paces medical device company? Grab your chance and make good use of your finance skills and affinity with medical devices!

Your mission is to manage credit collection process for our customers in the DACH region as well as supporting accounts receivable tasks for Europe.

As a Sr. Customer Payment and Credit Services Specialist you will be responsible for the outstanding invoices to our company and ensure timely payments by our customers. You will pro-actively signal payment issues with debtors and give follow up by phone, email and letter. Also you will coordinate the follow up such as external (legal) collection procedures. You work on solutions in close cooperation with Sales and Customer Service to ensure a great customer experience. You work on a dedicated list of German, Austrian and Swiss Dental clients making sure that your portfolio is always up to date and in line with the companies KPI's.

You will also oversee the invoice dispatch process (conventionally and e-invoicing) and cash application for the EMEA region.

Role expectations

• Control outstanding and overdue receivables in order to minimize the risk of non-receivable accounts. You have daily contact with customers based on the latest available accounts Receivable aging list, with an objective to make sure proper actions for problem solving are taken by contacting the right persons.
• Support Financial Accountant in application /processing of customer payments by either bank transfer, credit card or check.
• Make proposals for customers to be put on Credit Hold in line with the Terms and Conditions of Align Technology.
• Liaise with the Customer Service- and Sales department for solving issues with Customers
• Prepare and propose payment plans to customer and credit management.
• Monitor and reconcile the invoice dispatch process (conventional and e-invoicing) and our cash application in Europe.

What We're Looking For

• Thorough and recent collection experience (minimum 4 years).
• Bachelor degree in Finance, Accounting, related filed.
• Excellent written and verbal communications skills in German and English
• Strong analytical skills
• Proficient knowledge of MS Office (Excel)
• Knowledge of SAP is a plus
• You recognize yourself in the following: team player, good communicator, organized, pro-active and customer focused

Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:

Align Technology (Poland).pdf