Junior Customer Service Specialist with Slovenian

Role Description

We are looking for a talented Junior Customer Service Specialist fluent in Slovenian to join our team! In this role, you will be responsible for handling customer inquiries and providing high-quality support to our Slovenian-speaking customers. Your daily duties will include responding to customer inquiries via phone, email, or chat, identifying customer needs, and providing solutions. You will also be tasked with documenting customer interactions and maintaining updated customer records. This is a remote position, offering you the flexibility to work from the comfort of your home.

Company Description

We are a leading company in the IT sector, known for our commitment to innovation, excellence, and customer satisfaction. Our company culture is centered around respect, integrity, and dedication to our work. We believe in the value of diverse perspectives and strive to foster a collaborative and inclusive work environment.

Requirements

• Fluency in Slovenian (C1) and very good English (B2)
• Previous experience in a customer service role is a plus
• Excellent communication and problem-solving skills
• Strong computer skills and the ability to work with customer management systems
• Ability to work in a fast-paced environment

What We Offer

• Flexible employment, based on contract of mandate or based on contract of employment
• A comprehensive benefits package
• Remote work opportunity (or hybrid from Warsaw if prefered)
• Continuous learning and development opportunities
• An inclusive and supportive work environment

We encourage all interested candidates to apply via the application form. We look forward to hearing from you!

Check out other interesting jobs on: https://en.antal.pl/candidates