CX Associate

Join our trailblazing team as we expand our digital horizons. From our beginnings as visionary InsurTech to becoming a key player in the Polish digital insurance market, we are part of the esteemed Vienna Insurance Group. We're redefining the rules in the insurance industry with our innovative approach. Our hybrid working model supports both the collaborative energy of office work and the flexibility of remote work.

Why Join Us?

• Be part of a dynamic team driving digital innovation in the insurance and eCommerce sectors
• Opportunity to work in a collaborative and forward-thinking environment
• Engage in meaningful work that directly impacts business success
• Join a company that values work-life balance and fosters a positive team culture
• Comprehensive onboarding, including a dedicated Buddy program
• Remote work flexibility with hybrid office visits
• Flexible working hours
• Access to the latest tools and cloud-native solutions
• A comprehensive benefits package, including health insurance and MultiSport card
• Employee discounts on insurance products
• Referral program and sports club memberships

Why is it worth working with us? 

• Engaging in communication and knowledge sharing within the CX Community across VIG companies in Europe.
• Assisting in identifying and sharing CX best practices.
• Supporting the organization of meetings, webinars, workshops, and CX events.
• Managing and developing the online knowledge-sharing platform.
• Creating materials such as presentations, surveys, and internal news in English.
• Archiving materials and managing the "CX Voice" newsletter.

What you need to start the adventure with us: 

• University studies in psychology, sociology, data science, market research, customer experience (CX), user experience (UX), marketing, or a related field.
• Good command of English (minimum B2 level) – mandatory.
• Proficiency in MS Office, especially PowerPoint.
• Familiarity with feedback gathering tools (e.g., Webankieta, Hotjar, Slido) – a plus.
• Working knowledge of digital workshop tools such as Figma or Miro – a plus.
• Knowledge of the insurance industry – advantageous.
• Strong communication skills with a focus on collaboration.
• Attention to detail and strong organizational skills.

Sounds interesting? Join us!