Client Service Representative

Why Billennium?

We are a global technology company providing IT services and digital solutions to clients around the world. Headquartered in Poland, with offices in Canada, Malaysia, Germany, Switzerland and India, we bring together over 1,700 professionals who share one mission -to harness technology and innovation to make the world run better. At the heart of Billennium is our vibrant and people-centric culture, where everyone’s potential matters. We embrace diversity, inclusion, and flexibility, empowering our employees to grow and thrive.

Our values - captured by the acronym TIGER - define who we are and how we work: Trust, Innovation, Growth, Energy, Responsibility – guide us in everything we do.

About the Client:

What you will do:

•    Process all client-related transactions in a professional and timely manner related to internal/external payment requests, Trade execution, and all other types of transactions across the bank's internal systems.
•    Understand how to execute transactions across the broad array of products. Drive a service of excellence approach.
•    Adhere to all regulatory, internal Compliance, and AML policy requirements.
•    Flag potential illegal or improper transactions and comply with all regulatory policies and control procedures.
•    Work closely with Associate Bankers, Client Service Officers, and Client Account Officers in initiating and booking center locations.
•    Respond promptly to all requests from initiating and booking centers promptly and resolve related problems effectively.

Why you?

•    0-2 years relevant experience (middle office, transitions, payments, banking, etc.).
•    Multitasking with strong organizational and time management skills.
•    Ability to problem-solve and analyze data with demonstrated attention to detail.
•    Strong verbal and written communication skills.
•    Fluency in spoken and written English; other languages are an advantage.
•    Knowledge of investments, banking, and credit products is welcomed.
•    University degree or equivalent experience would be preferable.

Benefits

• Professional development – continuous learning opportunities and internal mobility.
• Comprehensive benefits – enjoy Udemy for Business and Worksmile platform.
• Flexibility – adaptable working hours and remote/hybrid work options.
• Global collaboration – work with diverse international teams across continents.
• Innovative environment – be part of a forward-thinking, growth-oriented workplace.
• Team-building traditions – including our annual company event.