Inbound Sales Development Representative

Inbound Sales Development Representative

We are a fast-growing 20-person team working on a software platform that helps companies manage digital credentials, certificates, and badges. More than 1,000 organizations, from small businesses to enterprises, use our software daily.

To learn more about what we do, visit our website: https://certifier.io/ 

We're looking for a proactive, self-driven, Inbound SDR to manage, qualify and segment inbound leads based on specific Certifier ICP framework and execute multi-channel personalized outreach (phone, email, LinkedIn, etc.) to generate high-converting meetings. If you have pre-sales experience in working with inbound leads, strong communication skills, and a data-driven mindset, we’d love to hear from you!

Responsibilities:

• Managing and qualifying inbound leads based on our ICP framework.
• Conducting personalized multi-channel outreach (email, phone, LinkedIn) to engage prospects.
• Maintaining and organizing leads in our CRM (HubSpot).
• Scheduling high-quality meetings for the sales team.
• Collaborating closely with sales and marketing teams to improve lead conversion strategies.
• Meeting or even exceeding KPIs for qualified meetings and pipeline growth.

Why Certifier?

• We value transparency and open communication.
• We embrace new ideas and enjoy testing innovative approaches.
• We continuously explore opportunities for growth and improvement.
• Our team is made up of self-driven, ambitious individuals who thrive on collaboration.
• We keep internal meetings to a minimum to maximize productivity.
• No time tracking. We don’t use trackers, screen recorders, or other monitoring tools. We respect our people and care about how well you handle your responsibilities – not how long your lunch break is.

What Do You Need to Succeed?

Overview:

• 1-2 years of experience in an inbound SDR or BDR role, ideally in SaaS, tech, or B2B sales with a focus on presales.
• Fluent English (C1+ level)—clear communication is key! 

Technical Skills:

• Experience with CRM tools (HubSpot preferred)
• Lead segmentation and scoring methods
• Reporting and data analysis skills to measure lead engagement and success metrics.

Soft Skills:

• Strong communication and interpersonal skills (both verbal and written).
• Excellent listening and objection-handling capabilities.
• Highly organized and able to manage multiple leads effectively.
• Adaptability to refine outreach strategies based on data feedback.
• Self-motivated, target-driven, and results-oriented mindset.
• Familiar with sales and pre-sales methodologies

Good to have:

• Experience with US-based clients

What We Offer:

• Attractive base salary of 9,000 - 10,000 PLN + up to 2,000 PLN in bonuses (OTE) on a B2B or UZ contract.
• Remote, hybrid, or on-site at the office in Krakow - you choose.
• An exciting product and a results-driven environment.
• A casual work atmosphere with a flat hierarchy and 100% ownership - free from formal relationships and boredom.
• Opportunities for self-development, including training, conferences, and more.
• Work with the best equipment – all the tools you need.
• Team-building events and trips.
• Medicover health care and sports card.
• 24 paid leave days annually.

If you have the right experience and resonate with our approach to work, we’d love to see your resume. Please apply!