Asset Servicing Manager (Hybrid)

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi.

Team/Role Overview

The Asset Servicing Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

What you will do:

• Manages, tracks and mitigates risk of inadequate Corporate Action event notifications, required client actions within corporate action processing
• Prepares weekly/ monthly metrics on department’s performance including detailed analysis of any processing, system/industry issues or enhancements. Performs causal analysis on processes to continuously identify gaps, improvements/system enhancements
• Monitors MIS reporting relating to corporate actions, processing accuracy, timeliness, and, completeness
• Acts as the initial point of escalation for problem resolution
• Assists management in system enhancement functions, provides feedback on Business Requirement Documents, and participates in user acceptance testing as needed
• Develops and maintains processing procedures and oversee the execution of controls required throughout the life cycle of corporate action events
• Prepare sand participate in department presentations
• Provides input on performance of staff to management and other duties as assigned
• This role will manage reconciling and processing notifications related to Corporate Action events
• These activities include revisions of communications and notifications for Corporate Action from agent, depository and counter-parties
• Identifies, summarizes and accurately captures all incoming notifications pertaining to Corporate Action
• Liaise with clients on Corporate Action events to advise on notifications published
• Reconciles, organizes and distributes all notifications relating to corporate actions, and ensures actions are processed effectively and within established standards and regulations in the markets
• Provides support to all operational processes within the unit to ensure timely and accurate execution of client instructions and payment allocations
• Liaise with Depositories, Agents, Trustees and Issuers in each market to obtain requested clarification/detail understanding of complex Corporate Action events and processing details/requirements

What'll we need from you:

• Intermediate to senior level experience in a related role with commensurate
• 5-8 years of experience in industry
• 1-2 years people management experience
• Knowledge of financial markets and multiple types of investment instruments including: Equity securities, Fixed Income and Asset Backed securities
• Knowledge of multiple Corporate actions types and Custody Asset Servicing in particular (EMEA markets - is desired)
• Knowledge of SWIFT and SMPG standards is decided
• Proficient in MS Office (Excel, Word, Outlook - is required)

​What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career” By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

Private Medical Care Program

• Life Insurance Program
• Pension Plan contribution (PPE Program)
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave)
• Sport Card
• Holidays Allowance
• Sport and team recreation activities
• Special offers and discounts for employees
• Access to an array of learning and development resources
• A discretional annual performance related bonus
• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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