Client Service Officer

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi.

Responsibilities:

• Process all client related transactions in a professional and timely manner related to internal/external payment requests, Trade execution and all other types of transactions across banks internal systems

• Understand how to execute transactions across the broad array of Citi products. Drive a service of excellence approach

• Adhere to all regulatory, internal Compliance and AML policy requirements

• Flag potential illegal or improper transactions and comply with all regulatory policies and control procedures

• Work closely with Associate Bankers, Client Service Officers and Client Account Officers in initiating and booking center locations

• Respond promptly to all requests from initiating and booking centers promptly and effectively to resolve related problems

Qualifications:

• 0-2 years relevant experience (middle office, transitions, payments, banking etc.)

• Multitasking with strong organizational and time management skills

• Ability to problem solve and analyze data with demonstrated attention to detail

• Strong verbal and written communication skills

• Fluency in spoken and written English, other languages are an advantage

• Knowledge of investments, banking, and credit products is welcomed

• University degree or equivalent experience would be preferable

By joining Citi Solutions Center Poland,you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

• Employee Assistance Program financed by Employer

• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

• Additional day off for volunteering

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

• Opportunity to receive an annual discretionary incentive award

• Special offers and discounts for employees

• Click here to review the Remuneration Regulations extract.  

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.