-, Olsztyn
Citigroup
Join our Team and make your own progress in a supportive and friendly environment!
This area of the Accounts & SSI Operations (ASO) team is responsible for supporting customer account opening and maintenance for the Prime Services business across a variety of systems. Reference Data Services Analyst is a trainee professional role that requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks, as well as a basic understanding of the underlying concepts and principles upon which the job is based. This also requires a good understanding of how the team interacts with others in accomplishing the objectives of the area.
Responsibilities:
Perform trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
Liaise with other teams globally to ensure data quality is remediated
Provide a high level of customer service to our internal stakeholders
Provide tangible metrics to Management
Working shift: Shift based schedule, 8 hour shifts, starts at 10:00-18:00
Qualifications:
Very good English knowledge (written & spoken)
Good knowledge of Excel spreadsheet as an asset
Managing various data remediation work streams Projects Knowledge
Able to identify, trouble shoot issues and ultimately escalate
Experience of maintaining client static data within a capital markets environment
Takes ownership of allocated work and is accountable
Bachelor’s/University degree or financial services related qualifications as an asset
What we offer:
Competitive salary connected with annual salary review and discretionary annual performance bonus
Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
Hybrid model of work – from modern office and from home
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g., including Udemy, Degreed)
Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas