Readiness Onboarding Specialist with Portuguese

Standard hours

HYBRID WORK, CRACOW

What we do

Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, United States. Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

About the role

The objective of the Readiness Specialist is to support the New Business Sales (NBS) reps during the sales cycle on a number of tasks which we refer to as workflows. This support provides NBS with the opportunity to focus on customer conversation and reduces the time they need to spend on non-selling tasks. The support offered by the Readiness Specialist also lends itself to a great customer experience.

Requirement

• Portuguese language - at least C1 level, very good English (language of the communication in the company)
• Excellent communication skills (Written and Verbal)
• Understanding of Google Ads
• Basic logical reasoning and problem-solving skills
• Exceptional rapport building and active listening skills
• Understanding of Google Ads platform for accounts setup with tag implementation and ability to multitask in multilingual in foreign languages
• Experience in Google Ads/ Digital marketing- nice to have

Accountabilities

• Liaise with the NBS sales rep to collect all necessary business collaterals.
• Set up advertisers account on Google Ads Platform
• To setup appropriate Tags basis, the Business Model & Marketing Objective
• Link MCC accounts and update internal platforms with advertisers contact details.
• Get sign-off from Kickstart+ sales reports on accuracy and completion before account handover.

Benefits

• Extensive benefits package: private medical healthcare including dental care, life insurance, cafeteria benefits,
• Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on development,
• Professional development and clear career path,
• Training & development opportunities including language courses