Customer advisor with Danish for TV streaming provider

Join Our Dynamic Customer Service Team!

Are you passionate about movies, series, and music? Become part of our team and ensure that users enjoy their favorite productions seamlessly, without interruptions or subscription issues. If this sounds exciting, we have the perfect opportunity for you!

Job description:

• Become a Hero for Entertainment Lovers: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Offer technical assistance to streaming enthusiasts, making sure they never miss a moment.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Requirements:

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

Nice to have:

• Experience with CRM systems, for example: Salesforce, HubSpot, Zoho, SAP or others.

We offer:

• Flexible Work Options: Choose between 100% remote work or join us in our modern Warsaw office, complete with great coffee and a friendly atmosphere.
• Competitive Salary: Attractive salary of 11,000 PLN gross.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.