Customer Advisor with Danish/Swedish/Norwegian

Your responsibilities

1. Become a Hero for Entertainment Lovers: Provide essential support via phone, email, or chat, ensuring users have the best experience.
2. Tech-Savvy Superhero: Offer technical assistance to streaming enthusiasts, making sure they never miss a moment.
3. Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
4. Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.
5. Salary: Swedish & Norwegian 10 000 PLN Gross, Danish 11 000 PLN Gross
6. Swedish Mon-Fri 8:00-20:00, (Sat-Sun) 10:00-20:00
7. Norwegian Mon-Fri 8:00-20:00, (Sat-Sun) 10:00-18:00
8. Danish Mon-Fri 9:00-19:00, (Sat-Sun) 10:00-16:00

Our requirements

1. Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
2. Customer-Centric Mindset: Prioritize the customer experience in every interaction.
3. Language Maestro: Fluent in Danish, Swedish or Norwegian (C1) and proficient in English (B2).
4. Administrative & Tech Proficiency: Possess strong administrative and technical skills.

Optional

1. Experience with CRM system.

What we offer

1. Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly.
2. Location: Modern Warsaw office, complete with great coffee and a friendly atmosphere.
3. We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
4. Skill Development: Gain new skills through comprehensive training programs.
5. Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.

Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.