Trainer with Polish

Obsługa klienta

Trainer with Polish

Obsługa klienta
Zabrska 19, Katowice

Concentrix CVG International

Pełny etat
UoP
Specjalista / Mid
Praca stacjonarna

Opis stanowiska

As a Trainer , you will be the driving force behind our top-notch training programs, ensuring our workforce is prepared to deliver exceptional service.

💼 You Will

  • Lead with Purpose: Guide and inspire agents in a dynamic classroom setting, monitoring their progress and providing essential coaching and feedback.

  • Engage Creatively: Use innovative training techniques and interactive activities to captivate and motivate participants.

  • Facilitate Seamless Transitions: Help trainees confidently step into their roles, meeting all competency standards.

  • Stay Cutting-Edge: Keep yourself updated on the latest products and industry trends by participating in key meetings and calls.

  • Collaborate and Innovate: Work closely with the Instructional Design team to create diverse and impactful training materials.

  • Drive Continuous Improvement: Leverage feedback to continuously enhance our training programs.

👤Ideal Profile

  • Experience Matters: You have a solid background in training, coaching /developing people - especially within the BPO/CC industry.

  • Bilingual Excellence: Fluent in Polish (C1) and English (B2/C1), you communicate effortlessly with a variety of audiences.

  • Soft Skills Superstar: Your expertise in training methodologies pairs perfectly with your outstanding interpersonal skills.

  • Master Communicator: Speaking to large groups feels natural, and you thrive in such settings.

  • Tech-Savvy: Proficient in Microsoft Office, you can multitask and thrive under pressure.

  • Relationship Builder: Detail-oriented and personable, you forge strong connections easily.

🎁 Why You'll Love Working Here

  • Comprehensive Benefits: Enjoy a full package including the MyBenefit system, private healthcare with Luxmed, and life insurance.

  • Growth Opportunities: Access to a wealth of e-learning platforms to fuel your professional development.

  • Support Systems: Benefit from our Employee Assistance Program offering psychological, managerial, legal, and financial counseling.

  • Language Development: Enhance your skills with free language classes.

  • Fun and Engagement: Participate in exciting events, contests, lotteries, and so much more!

  • Stable Employment: Secure a full-time role with a reliable employment contract.

Join us and be part of a journey where your contributions are valued, your potential is unleashed, and your career is set on a path to success. Apply today and let’s create something extraordinary together 🚀!


Wymagane umiejętności

customer service

quality

Training

Znajomość języków

Polski: C1

Angielski: B2

Lokalizacja biura

O firmie

Concentrix CVG International

W Concentrix pomagamy inaczej spojrzeć na wyzwania Customer Experience, aby tworzyć innowacyjne rozwiązania, które zapewniają wyjątkowe doświadczenia i zwiększają wydajność.

Zobacz profil firmy

Trainer with Polish

Podsumowanie oferty

Trainer with Polish

Zabrska 19, Katowice
Concentrix CVG International
Aplikując zgadzam się na przetwarzanie moich danych osobowych w celu przeprowadzenia procesu rekrutacyjnego. Informujemy, że administratorem danych jest Concentrix CVG International Sp. z.o.o. z siedzibą w Szczecinie, ul. Brama Portowa 1 (dalej jako ... WięcejThis site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.