Customer Service Representative with German

Project informations:

• Location: Warsaw
• Type of work: hybrid 2 days per week in office
• Working hours: Mon-Fr (start 8-9)
• Languages: English (B2) German (B2)
• Type of employment: long-term contract of employment
• Level: Mid

Responsibilities:

• Handling incoming calls, requests
• Create quotations
• Advice Customers regarding order status, products etc.
• Answering questions
• Preparing documentation
• Entering orders into system
• Support pricing process
• Coordination of the ordering and delivery processes
• Efficient resolution of customer issues and inquiries

Qualifications:

• Very good knowledge of English and German language
• Experience in Customer Service
• SAP or other ERP experience
• Knowledge of Excel
• Analytical skills

We offer:

• Long-term cooperation based on employment contract
• Private medical care
• Life insurance
• Extended pension plan
• Employee recommendation program
• Multisport card
• Attractive recognition programs
• Flexible work organization
• Stable employment in the company