Claims Processing Analyst

Responsibilities:

• Process interest claims and penalties in line with internal procedures and regulatory requirements

• Perform end-to-end analysis of failed trades to identify root causes and determine liability

• Collaborate with internal teams and external counterparties to gather data, resolve queries, and provide timely updates

• Analyze claim documentation, verify calculations, and assess claim validity

• Ensure accurate and professional communication throughout the claims lifecycle

• Monitor and apply relevant ISITC and CSDR regulations

• Maintain full compliance with internal policies and external regulatory standards

• Prepare regular reports and updates on claims status and outcomes

• Handle complex client queries and support detailed claim reviews

• Prepare presentations and participate in client walkthrough sessions

• Support Team Manager/Supervisor in day-to-day activities

• Identify operational risks and propose improvements, including new controls and KRIs

• Ensure procedures and audit documentation are up to date and aligned across processes

Requirements:

• 2–3 years of experience in the financial sector, with exposure to securities and FX trade processing and capital markets

• Minimum 1 year of experience in Middle Office, Trade Matching & Settlements, or Trade Processing

• Strong understanding of post-trade lifecycle and operational processes

• Familiarity with ISITC and CSDR regulations

• Strong analytical and problem-solving skills with attention to detail

• Excellent communication skills and ability to work with international stakeholders

• High level of ownership, accountability, and results orientation

• Strong organizational, time management, and prioritization skills

• Proficiency in MS Office

• Professional level of English

Nice to have:

• Experience in claims processing or reconciliation roles

• Knowledge of custody or asset servicing environments

• Exposure to regulatory reporting or audit processes

Offer:

• Private medical care

• Co-financing for the sports card

• Constant support of dedicated consultant

• Employee referral program