Customer Service Specialist with Czech and Slovak

🚀 Join our team at Foundever! 🚀 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

🌟 Customer Service Specialist with Czech and Slovak 🌟 

Fully remote work mode from Poland.

Your daily tasks:

✅ Providing the highest level of customer service (contact with clients via phone and e-mails);   

✅ Meeting targets set by the client and management;  

✅ Following company policies and procedures, ensuring quality;   

✅ Performing daily tasks in an efficient and timely manner;   

What do we expect from you?

🌍 Language: Proficiency in Czech (native level) and advanced knowledge of English (B2 level);  

💼 Experience: Customer Service experience is a must, great if you have experience in technology focused roles;   

💻 Technology: Knowledge of MS Office and developed computer skills;   

🌞 Personality: Motivated, enthusiastic.

Advantages will be:

📝 Ability to prioritize and plan;  

💪 Independence AND ability to work with minimal supervision;  

🔧 Tech savvy background, ability to solve problems, troubleshooting skills;  

🔍 Attention to detail;   

Working conditions:

📜 Type of contract you choose yourself (freelance contract for students and employment contract for other employees);  

🏢 Working from the comfort of your own home;

🌞 Day shifts from Monday to Friday only, no weekend shifts.

We offer:

💸 Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

💊 Private Medicover healthcare;  

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

📈 Professional development through training and cross-location cooperation at the international level. 

🚀 Don't hesitate and apply now! 🚀