Global Process Expert Europe (RTR)

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.
We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The ideal candidate has strong experience in Record to Report (RtR) processes and a solid understanding of end-to-end business operations within an international or shared services environment. The role requires expertise in process excellence, continuous improvement, and transformation projects, combined with strong stakeholder management and analytical skills. Experience with ERP systems, process design workshops, Agile methodologies, and Continuous Process Improvement (Lean/Six Sigma) is highly valued. 

 
Your responsibilities would include:

• translating global process strategy and priorities into key focus areas, in  alignment with Global Process Lead  

• ensuring quality and monitors progress in the global deployment of projects

• actively identifying opportunities to mature the process towards target state, driving process excellence through CPI, projects and product teams

• maintaining and optimizing global process flows, standards and policies as part of the global process team, delivering towards the actions on the global process agenda

• providing process expertise to grow process towards target state, safe guarding the standards

• identifying opportunities to mature the process-enabling digital solutions towards target state, working closely with product teams and key user groups, to embed improvements on the product roadmap

• delivering towards the actions on the global process agenda ie. BASE Standing org support for BRD approval, global process maintenance in ARIS, Global data standards review and GDS support in guarding standards, global policy, procedures and standards input and maintenance

• maintaining and updating KPIs

• ensuring alignment in scope and clear definition

• reviewing and advising on incoming derogation requests for OpCo’s and aligning with GPL

• rolling out PEX programs globally, supporting OpCo and HBS in the route to Process Excellence.

You are a good candidate if you have: 

• Master's degree in Finance

• excellent understanding and hands-on experience in end-to-end RtR (Record to Report) processes, complemented by a strong understanding of broader end-to-end business processes and cross-functional process interdependencies

• 4–6 years of experience in a similar role within a complex international environment

• strong experience in reporting & accounting, commercial finance, or business control at OpCo level or within a shared services environment, with exposure to relevant enabling technology and ERP systems

• proven expertise in RtR process governance, standardization, and continuous process improvement initiatives

• very good stakeholder management skills

• strong end-to-end process-oriented mindset, combining analytical and conceptual thinking

• experience in transformational and process optimization projects

• experience in facilitating process design and validation workshops

• knowledge and understanding of Continuous Process Improvement methodologies (TPM/Lean/Six Sigma)

• knowledge of Project Management methodologies and Agile ways of working

• fluent English language skills

• Lean/Six Sigma Green Belt certification.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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