Global CS&L Performance & Analytics Capability Lead

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.
We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Your daily tasks may include:

• leading the design and development of future-fit analytics solutions, ensuring timely delivery, scope alignment, and required quality standards

• working closely with OpCos and Regions to understanding data needs and collaborating with D&T to translating them into technical requirements

• collaborating with Capability and Program teams to ensuring reporting and analytics being developed in line with business definitions and maximizing user experience

• ensuring proper documentation of all business requirements and related functional and technical specifications

• collaborating with Regions and OpCos to ensuring value generation from existing analytics solutions

• identifying opportunities to generating new insights across CS&L to realizing the full potential of existing data

• continuously growing the maturity of analytics solutions by innovating and experimenting with the latest technology trends

• ensuring training and support materials being developed to supporting OpCos in using analytics solutions

• learning from initiatives (both successes and failures), sharing learnings and best practices

• identifying and managing stakeholders across Global, Region, and OpCos

• organizing and leading Steering Committee (SteerCo) meetings for analytics products.

You are a good match if you have:

• 6 – 8 years of experience in Supply Chain in a complex international environment/ FMCG industry

• experience working with agile product development teams

• practical knowledge of customer service and Logistics.

You are a perfect match if you also have:

• Project Management Experience

• experience working with data platforms

• experience working with JIRA.

We offer:

• Private Medical Healthcare

• Performance bonus

• Pluxee card

• Life insurance

• Referral program

• Development opportunities

• Local and global job opportunities within HEINEKEN

• Hybrid work model

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.