Credit Controller with Spanish
Role purpose:
The Credit Controller is Member of the Credit Control team, comprising one team lead and one senior (Both based in Amsterdam) and five credit controllers (2 AMS, 3 WAW) who handle the daily operations for EMEA region.
Role can be segmented into three main parts; Collections, Risk Assessment and Accounts Receivable with tasks ranging from customer/colleague engagement to ensure timely payment or dispute resolution, review of credit limits for new or existing customers and account reconciliation while maintaining Credit Policies.
Responsibilities:
- Analysis of the credit worthiness of each customer; Set the credit limit and payment terms in relation to the Credit Policy
- Maintain the age profile of own portfolio per agreed KPI’s through use of available platforms and resources
- Build and enhance internal relationships with Customer Services, Sales, Master Data and Cash Management to effectively resolve customer disputes
- Timely escalations of disputes to reduce risk of aged debt or delayed stock release
- Dunning runs and dispute management via collections tool
- Implement and maintain payment agreements, such as pre-payment, bank guarantees and payment plans in collaboration with sales and end customers
- Managing the transfer of bad debt accounts to the Legal credit representative
- Daily release of orders, which are held at a system level due to credit exposure
- Reporting the accounts receivable aging and overdue
- Direct Debit processing and follow-up on any rejections
- Approval of account changes in collaboration with Customer Services and Master Data
- Any other duties deemed necessary by the Team Lead to improve the Credit Risk Portfolio
Requirements:
- Bachelor’s degree in Finance or a related field
- Fluent communication skills in English and Spanish
- Relevant experience (2 years) in in a Credit Control Function
- Experience in wholesale industry in an international company or SSC serving multiple countries will be an asset
- SAP experience required
- Experience in using Service Now or alternative platform
- Proficiency in the use of Excel
- Outstanding administration skills
- Knowledge of OnGuard/IController preferred
- Quality and deadline oriented
- Team player with good communication skills
What we offer:
- Sharing the costs of sports activities
- Private medical care
- Corporate products and services at discounted prices
- Parking space for employees
- Holiday funds
- Modern office