German & Italian-speaking Customer Service Specialist

9 000 - 10 000 PLNBrutto miesięcznie - UZ
Obsługa klienta

German & Italian-speaking Customer Service Specialist

Obsługa klienta

Poznań, Poznań

HTH Recruitment

Pełny etat
UZ
Specjalista / Mid
Praca w pełni zdalna
9 000 - 10 000 PLN
Brutto miesięcznie - UZ

Wymagane umiejętności

customer service

Znajomość języków

Włoski: C1
Niemiecki: C1
Angielski: B1

Opis stanowiska

German & Italian-speaking Customer Service Specialist


About the role

We are looking for a German & Italian-speaking Customer Service Specialist to provide high-quality support to our clients. This position involves assisting customers via e-mail and inbound calls – no sales involved – and ensuring issues are resolved efficiently and professionally.


Key responsibilities

  • Deliver comprehensive customer service via e-mail and phone, following company standards.

  • Resolve simple technical issues.

  • Meet the project’s quality and performance goals.


What we offer

  • Civil contract with a competitive hourly rate (PLN 55–60 gross/h).

  • Access to the MyBenefit platform, where you can exchange monthly points for sports cards, shopping vouchers, cinema tickets, and more.

  • Full training and mentoring to prepare you for your daily tasks.

  • 100% Remote Work

  • A friendly and supportive work environment in a company certified as a Great Place to Work.


Requirements

  • Excellent command of both German and Italian (C1 level).

  • Very good command of English (B1 level).

  • Ability to identify and solve simple technical issues.

  • Strong interpersonal skills: teamwork, empathy, active listening, and politeness.

  • Availability of 120–140 working hours per month.

Wymagane umiejętności

customer service

Znajomość języków

Włoski: C1
Niemiecki: C1
Angielski: B1
Oferta dodana: 09.10.2025
Lokalizacja biura

German & Italian-speaking Customer Service Specialist

9 000 - 10 000 PLNBrutto miesięcznie - UZ
Aplikuj na ofertę pracy

German & Italian-speaking Customer Service Specialist

Poznań, Poznań

HTH Recruitment

9 000 - 10 000 PLNBrutto miesięcznie - UZ
Aplikując zgadzam się na przetwarzanie moich danych osobowych w celu przeprowadzenia procesu rekrutacyjnego. Informujemy, że administratorem danych jest HTH Recruitment z siedzibą w Warszawie, ul. Grochowska 136/9 (dalej jako "administrator"). Masz p... WięcejThis site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
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