HR Operations Manager

HR Operations Manager

Location: Warsaw (Hybrid)

Company: ITDS Poland

About Us

Join ITDS – One of Europe’s Fastest Growing Companies! Proudly ranked four years in a row by the Financial Times FT1000, Great Place to Work Certified with Ecovadis Bronze Medal!

We’re looking for a data-driven HR Operations Manager to take our HR operations to the next level. You’ll own end-to-end HR processes from contracts and compliance with Polish labor law to supervising the HR Operations Specialist and partnering seamlessly with Finance and payroll vendors.

Your mission: ensure flawless payroll, maintain accurate HR system data (Business Central), and deliver actionable HR reports that empower smart, data-driven decisions across the company. You’ll also lead initiatives in digitalization, automation, audits, and payroll optimization, driving continuous improvement and making HR processes more efficient and effective.

Your Key Responsibilities

• Oversee HR operations, including contracts, annexes, and terminations (employees & contractors) with strong attention to data accuracy.

• Manage and continuously improve the HR system (Business Central), ensuring reliable and up-to-date data.

• Supervise the HR Operations Specialist and coordinate the daily HR workload, using data insights to prioritize effectively.

• Ensure payroll quality and compliance by collaborating with the Finance Department and payroll vendor, with a strong focus on data validation and accuracy.

• Prepare and analyze timely HR reports (weekly, monthly, quarterly) to support data- driven decision-making across the organization.

• Lead hard HR projects (digitalization, automation, audits, payroll optimization), always guided by data analysis.

• Ensure compliance with Polish Labor Law and Civil Code, supported by accurate records and reporting.

• Coordinate month-end HR activities and prepare clear, data-backed reporting for the Finance & Management Team.

• Administer background checks and manage employee documentation with precise record-keeping.

• Drive continuous improvement and process automation across HR operations, using data to identify gaps and opportunities.

• Develop and maintain internal HR policies, ensuring they are informed by data and best practices.

Ideal Candidate Profile

• 4+ years in HR operations and payroll

• Previous experience in a managerial role

• Data driven approach and passion for data

• Strong knowledge of Polish Labor Law & payroll principles

• Proficient in Excel; Power BI a plus

• Experience with HRM tools (Business Central preferred)

• Excellent communication and organizational skills

• Proactive, analytical, and self-driven mindset

• Strong discretion, professionalism, and confidentiality

• High attention to detail and quality

• Excellent organizational and time management skills

• Ability to work independently in a fast-paced environment

• Fluent English is a must

Nice to Have

• Payroll certification

• HR experience in outsourcing or a tech environment

What We Offer

• Stable, long-term cooperation and career development

• Opportunities to grow your expertise in Hard HR

• Influence over the HR department strategy and improvements

• Access to social events, training, and an international work culture

• Medicover healthcare and Multisport card

• Hybrid work model and flexible working hours

• Additional day off for your Birthday

• Centrally located office with garage parking

#GETREADY to Join Us!

If you're ready to take your HR career to the next level, we’d love to meet you. Please send your CV in English or Polish and include your consent to the processing of personal data.