Biotech client developing innovative and affordable medicines to improve treatment outcomes and access for patients worldwide.
Job Description
Training: Develop and deliver comprehensive training programs for digital workplace technologies to ensure all users are proficient and confident in their use.
Documentation: Create, maintain, and update user guides, FAQs, and other documentation to support the effective use of digital workplace tools.
Technology Adoption: Promote and drive the adoption of digital workplace technologies across the organization, ensuring users understand the benefits and best practices of each tool.
Collaboration: Work closely with GTS, HR, and other departments to align digital experience initiatives with business goals and user needs.
Communication: Communicate effectively with stakeholders at all levels of the organization to ensure the successful implementation and adoption of digital workplace technologies.
Monitoring and Evaluation: Monitor the usage and effectiveness of digital workplace tools, gathering feedback from users to continuously improve and optimize the digital experience.
Best Practices: Stay up-to-date with industry trends and best practices related to digital workplace technologies and incorporate this knowledge into training and support activities.
The Successful Applicant
Proven experience in training, documentation, and technology adoption of digital workplace technologies.
Proficiency with Microsoft Teams, SharePoint, OneDrive, Office Suite, Video Conferencing, Outlook, and other communication and collaboration tools.
Strong ability to work comfortably with users at all levels of the organization.
Flexibility to adapt to new technologies and changing user needs.