Account Executive

We’re looking for a Senior-level Account Executive to join Mailtrap team and take ownership of the full sales cycle. Mailtrap.io is a B2B SaaS platform trusted by 1M+ users worldwide. We help developer and product teams test, optimize, and deliver emails with confidence so their work runs smoothly every day.

You’ll work in a fully remote, async-first environment with minimal bureaucracy, where people value clarity, ownership, and quality.

If you enjoy combining sales with relationship building and want to grow with a strong product, this role might be a great fit.

Required skills

▫️Senior-level expertise in sales and account management, with at least 3 years of experience in B2B SaaS environments
▫️Strong management skills — ownership of scope, cross-team collaboration, and willingness to grow
▫️Fluent English proficiency, both written and spoken
▫️Confidence in conducting demo calls, negotiating, and driving results
▫️Ability to deeply understand the Mailtrap product, including its technical aspects, and independently address common technical questions from customers
▫️Excellent presentation, communication, and relationship-building skills
▫️Data-driven mindset, comfortable working with metrics, dashboards, and analytics
▫️Hands-on experience with CRM systems and sales tools, such as HubSpot, Pipedrive, etc.
▫️AI fluency — AI should be used effectively and responsibly to improve work outcomes and decision-making
▫️Proactiveness and a result-oriented mindset

We offer

🌎 Full-remote from any location or in one of our offices (Kyiv/Krakow/Warsaw) bit.ly/rw-remotecollab
💸 Competitive compensation, access to savings program, and deposit policy
💻 Thanks to our hardware policy, we use the best equipment and can regularly update it
🌴 34 days a year as paid time off (24 standard days + 10 more to cover public holidays)
🏋🏼 Health policy budget that will cover your private sports and healthcare expenses
🎤 Participate in local and international conferences
⌨️ Our offices are equipped with modern ergonomic chairs and standing desks
🍪 You can always find fresh food and drinks in our kitchen
🤝 In Ukraine, we collaborate through Diia.City
🤩 More about our benefits and how we work 🔗Railsware Handbook: railsware.com/handbook

Responsibilities

🔸Product demos & account management: Lead and run product demos, introductory calls, and follow-ups to guide users through the sales process, and provide further assistance
🔸Relationship management & partnerships: Build and maintain strong customer relationships and strategic partnerships to drive long-term success and satisfaction
🔸End-to-end sales ownership: Manage the full sales cycle, including CRM management, reporting, and coordination of legal/contracting steps
🔸Cross-functional collaboration: Work closely with marketing, product, engineering, and customer success teams to align efforts and maximize results
🔸Performance tracking & optimization: Use data and dashboards to monitor performance, improve sales workflows, and continuously optimize outcomes