Operations Manager (Process)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, we do Ops differently. Our hyper-talented operations experts don’t just keep things ticking over. They're given the most complex, hard-to-solve problems in the business. Then they create elegant, scalable solutions that keep pace with our ambitious growth plans.

We're looking for an Operations Manager to help us solve the toughest problems in our global fintech. Someone to roll up their sleeves and dive into every area of our business to help millions of customers worldwide.

Watch this video from our team members about what goes into being a Strategy & Operations Manager at Revolut. If you want to gain unparalleled experience at a leading fintech company, let’s get in touch.

What you’ll be doing

• Leading continuous improvement initiatives to identify inefficiencies, streamline processes, and implement Lean Six Sigma principles across the organisation

• Developing and deploying standardised processes and automated solutions to support Revolut’s growth

• Analysing existing workflows to identify areas for improvement, implement changes to enhance efficiency, and ensure scalability

• Leveraging data analytics to identify opportunities for improvement, make informed decisions, and drive business performance

What you'll need

• At least a 2:1 degree from a top university

• 5+ years of work experience in engineering

• Experience in a structured, KPI-focussed environment

• Hyper-logical thinking and outstanding attention to details

• Natural curiosity and will to make an impact

• Demonstrated success in leading and implementing continuous improvement initiatives

• A solid understanding of scalable process design, automation technologies, and standardisation

• The ability to take a data-driven approach to identify root causes, measure performance, and drive process improvements

• A magic skill to break complex problems into smaller ones and to enjoy working with data

Nice to have

• A degree in a STEM subject (engineering, physics, mathematics, economics, finance, etc.)

• Experience with SQL, Python, and/or R

• Experience in sectors like manufacturing, retail, logistics, consulting, etc.

• A certification in Lean Six Sigma

• Experience with value stream mapping (VSM), Kaizen, 5S, 8D, etc.

• Technical skills in automation tools, such as RPA

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.