HR Manager

Company Overview:

TechTorch is a leading provider of Enterprise Technology services for Private Equity-backed companies. We leverage AI-powered accelerators to disrupt the System Integration space, delivering faster, high-value solutions. As part of the team, you’ll have the opportunity to work in a dynamic and innovative environment, where you’ll help shape the success of our clients and contribute to the growth of our workforce.

Job Overview:

We are seeking an experienced and proactive HR Manager to oversee and enhance human resources operations, employee engagement, and organizational processes. This role will play a pivotal part in creating a thriving workplace culture, streamlining HR procedures, and supporting employee development. The HR Manager will also collaborate closely with leadership to drive continuous improvement across HR operations and processes.

Key Responsibilities:

Onboarding and Offboarding:

• Manage the end-to-end onboarding process to ensure a smooth transition for new hires.
• Oversee the offboarding process, including conducting exit interviews and gathering feedback to improve employee retention.

Employee Engagement and Satisfaction:

• Monitor employee satisfaction through surveys, one-on-one meetings, and other feedback mechanisms.
• Organize and implement initiatives to improve employee engagement and retention.

Collaboration and Communication:

• Act as a key liaison between employees and leadership, ensuring clear communication and alignment on organizational goals.
• Work closely with managers to provide HR support for team development and problem resolution.

Training and Development:

• Design and implement training programs to support employee growth and skill development.
• Facilitate performance reviews, provide coaching, and deliver constructive feedback to employees.

Organizational Culture:

• Drive initiatives to foster a positive and inclusive workplace culture.
• Develop and implement strategies to align organizational culture with company values.

HR Administration and Benefits Management:

• Administer employee benefits and ensure clear communication about available programs.
• Oversee and manage HR systems, including tools like Float, for effective resource management.
• Ensure proper documentation and adherence to compliance standards.

Process Improvement and Excellence:

• Identify opportunities for HR process improvements and implement changes to enhance efficiency.
• Maintain high standards of process excellence across HR functions.

Problem-Solving and Conflict Resolution:

• Address employee concerns and conflicts in a timely and professional manner.
• Proactively manage issues related to employee performance and provide support to managers for effective resolution.

Cross-Departmental Support:

• Collaborate with other departments, such as administration and finance, to ensure alignment on shared goals.
• Support the implementation of company-wide policies and initiatives.

Policy Development and Implementation:

• Assist in creating and updating HR policies to align with organizational needs.
• Support the roll-out of new policies and ensure employees are informed and compliant.

Qualifications:

• 5+ years of experience in human resources management or a related field within a fast-paced, dynamic environment.
• Proven expertise in onboarding, offboarding, employee engagement, and performance management.
• Strong organizational and project management skills with a detail-oriented mindset.
• Excellent communication and interpersonal skills, with the ability to foster strong relationships across all levels of the organization.
• Experience in designing and implementing training and development programs.
• Analytical mindset with the ability to use data to inform HR decisions.
• Familiarity with HR software and systems, with the ability to optimize their use for efficient operations.

Why Join TechTorch?

TechTorch offers a dynamic, collaborative, and innovative work environment where you’ll have the opportunity to make a meaningful impact on employee development and organizational success. We are committed to fostering a culture of growth and inclusivity, where every team member can thrive and contribute to our mission of driving technological transformation for our clients.

• Join us and help shape the future of TechTorch’s workforce while advancing your career in HR.