Community & Partnership Manager

Location: Poland (remotely), possible Hybrid if you are based in Warsaw 🙂 

Salary: 11.000 PLN - 14.000 PLN gross (Contract of employment) OR 14.000 PLN - 17.000 PLN B2B 

Form of employment: Contract of employment (UoP) or B2B

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform empowering businesses of all sizes to grow their sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.

Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

Here are a few facts about us:

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.
• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population,
• The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖
• We currently hire over 170 fantastic people.
• In 2022, we secured $25 mln in a Series B Investment round (check 👉TechCrunch’s article)
• In June 2023, our monthly MRR exceeded $1M.

Are you passionate about digital marketing and building meaningful relationships? We’re looking for a proactive, results-driven individual to join our Marketing team and support the growth of Tidio’s presence in online communities, partnerships, and influencer marketing within the eCommerce space. In this role, you’ll tackle the challenge of mastering effective marketing methods and growth hacks that build scalable marketing processes for an AI brand.

Responsibilities:

• Engage in discussions across online communities (Reddit, Facebook groups, forums, etc.) and promote Tidio in an authentic, natural way.
• Build relationships with influencers, bloggers, and partners to drive brand awareness and collaboration opportunities.
• Work closely with YouTubers, affiliates, and thought leaders to boost Tidio’s reputation in the eCommerce industry.
• Monitor industry trends and find new opportunities for brand visibility.
• Analyze campaign performance and optimize growth marketing strategies.

Requirements:

• Minimum 2-3 years of experience in B2B marketing.
• Experience in community management, growth marketing, PR or digital partnership - we are looking for a track record and proven experience in at least one of these channels.
• Strong understanding of online communities (Reddit, Quora, Facebook groups, Discord, etc.).
• Analytical mindset with the ability to draw insights from data and improve marketing strategies.
• Self-motivated, detail-oriented, and proactive in driving projects forward.
• Advanced level of English - B2/C1.

We would like to offer you:

• B2B contract (self-employed) or contract of employment (UoP)
• Remote work model or hybrid option from our Warsaw office (CIC on Chmielna str.) 
• 26 days off guaranteed in a year
• Great development opportunities – company-supported courses and conferences
• Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!
• Sport & wellness benefit 
• Private medical care 
• Mental well-being program – individual therapy sessions and resources for employees
• Free access to one of the most popular e-book/audiobook services
• Regular social events (company-wide offsites, team events)
• Budget for 1:1 English language classes;

What happens when you send your CV?

• Zoom call with the recruiter about the position and the team
• Interview with the Hiring Manager
• Take a home assignment
• Task discussion & final interview
• Offer and fireworks!🎉

Diversity Statement

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.