Key Account Manager - IA Software

What you will do:

• Cultivate trust-based, long-term client relationships by demonstrating value, professionalism, and understanding of their unique business challenges.
• Take full ownership of contractual obligations related to assigned clients,    ensuring adherence to terms and conditions.
• Manage contract renewals and amendments, ensuring favorable outcomes for both the client and the company.
• Proactively identify, pursue, and secure business opportunities within the existing client portfolio, mainly with large-scale organizations.
• Navigate complex organizational structures to build relationships with key stakeholders and decision-makers.
• Collaborate with domain experts to advise client executives on their challenges and uncover potential business opportunities.
• Develop tailored proposals and lead negotiations to secure profitable, long-term partnerships, ensuring mutually beneficial agreements.

Experience and skills we’re looking for:

• At least 5 years of experience in a similar position in IT software sales or a consulting role, with a proven track record of building and managing relationships with C-level executives, management teams, and key stakeholders across various business units.
• Outstanding communication skills: Clear and professional verbal and written communication, with the ability to engage effectively across all organizational levels.
• Assertiveness: Confidently drive conversations with decision-makers and influence outcomes.
• Strategic focus: Strong ability to identify opportunities, establish relationships, and navigate extended sales cycles within large corporations.
• Independence and initiative: Proactive, self-motivated, and capable of managing responsibilities with minimal direction.
• Tech-awareness: Solid understanding of software development lifecycle, emerging technologies and passion for the latest developments in the field of AI.
• Collaboration mindset: Works well with other departments (allocation, engineering, ops) to address client’s challenges and needs, as well as ensure business viability of provided solutions
• Willingness to travel to client locations to foster strong relationships and identify business opportunities
• Excellent command of written and spoken Polish and English

It would be great if you also have:

• Experience in working with AI software development services
• An already established network within an industry like e-commerce, healthcare, or other would be a plus
• Working across diverse business cultures and understanding how to navigate different communication and decision-making styles