Oferty
Technical Writer
Inne

Technical Writer

Zielona Góra
Rodzaj pracy
Pełny etat
Doświadczenie
Specjalista/Mid
Forma zatrudnienia
UoP
Tryb pracy
Praca w pełni zdalna

Wymagane umiejętności

Managing documentation

Attention to details

Creativity

język angielski

interpersonal skills

Mile widziane

Agile

design

monday.com

Opis stanowiska

Rekrutacja zdalna

Job Purpose and Overview:

Appfire is looking for a Technical Writer. In this critical role, you will be responsible for researching, authoring, curating, updating, and testing technical documentation and content for one or more Appfire products in a collaborative team setting.

Our tools: Confluence, Jira, Camtasia, Snagit, Arcade, Loom


What You Will Do:

  • Create and maintain content for business users, casual users, administrators, developers, and external Appfire customers, including: 
  1. product documentation,
  2. user/administrative guides,
  3. use cases,
  4. instructional videos,
  5. release notes,
  6. HOW-TO and troubleshooting articles.
  • Collaborate with teams across the globe, including technical support, product management, release management, developers, QA, professional services, and sales engineering to:
  1. translate verbal and written technical requirements into documentation,
  2. assist engineers, UX designers, and others in drafting user-facing content.
  • Acquire expertise in specified products.
  • Learn and follow department procedures for writing, editing, and publishing documentation.
  • Participate in the team's daily stand-up meetings and Agile ceremonies.


What We Would Like to See:

  • 2+ years’ experience managing software documentation.
  • Bachelor's Degree in Technical Writing or a Technical Degree (B.E/B.Tech/M.C.A) or equivalent experience.
  • Impeccable written and verbal skills in English.
  • Experience working with the Atlassian product suite (Jira, Confluence).
  • Knowledge of monday.com is a plus.
  • Ability to prepare and conduct subject matter expert interviews.  
  • Ability to work independently, including time management, prioritization, collaboration, and organizational skills.
  • Ability to break down complex concepts in an understandable way.


Nice to have:

  • Familiarity with the Agile process.
  • Sound investigative skills, with the ability to understand the audience's needs and provide the information most important to them.
  • Creativity, initiative, and attention to detail.
  • Excellent interpersonal skills.
  • Knowledge and experience with industry-standard content creation, management, and publishing tools, including XML editors, content management systems, and video production tools.
  • Experience documenting APIs, SDKs, and other development-driven sources.


What We Offer:

  • Every Appfire employee is eligible for company equity
  • 26 paid days off, regardless of years of experience
  • Wellness Days – additional time off each month to recharge and take care of yourself
  • Multisport card
  • Training- Appfire University
  • Indefinite Employment contract from day one, no trial periods
  • Private healthcare
  • MyBenefit Platform – 150 PLN/month to spend on available shops, restaurants, gyms, etc.
  • Home Office allowance – 200 PLN/month to cover your electricity and internet bills
  • Lunch Card – 300 PLN/month to spend on groceries/restaurants (excluding alcohol and other excise duties items)
  • Life Insurance
  • English language courses


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