People Service Specialist with Portuguese

About our Global Company

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.

The RICOH Way is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.

We are searching for:

People Service Specialist with Portuguese

The People Services Specialist administers the processes and executes administrative tasks required to support the employee lifecycle activities and respond to HR queries. This role contributes to a People Services operation which creates an outstanding employee experience.

Main responsibilities are:

• Administration of employee records and contracts, leave process
• Acting as primary point-of-contact for HR inquiries (via phone, chat, and case management tool), identifing and delivering solutions to employees and manager
• Supporting the HR function and business lines by providing assistance to employees with their day-to-day HR-related requests and questions
• Supporting the management of the HR system.
• Measuring and reporting to identify areas of improvement and informs solution recommendations.
• Assists with implementing new onboarding programmes.
• Supports Onboarding policy / process / learning material creation.

What we are looking for in you:

In order to be successful in this position you need excellent command of English language and communicate command of Portuguese language. Experience in HR administration or similar areas ideally in Shared Service Center would be a great value. Knowledge of systems such as SAP Success Factors or Work Day would be appreciated.

We offer benefits such as:

• Standard benefit package (Multisport, Luxmed, private life insurance, benefits cafeteria)
• Work in a hybrid model
• Annual bonus system
• Language programs (Learnlight)
• A rich package of training courses
• Bonuses and additional days off based on tenure
• Referral program
• An office in a great location
• Wellbeing sessions