JIRA Administrator

Company Description

Publicis Le Pont is a one-stop-shop that connects scalable operations with creative agility. We are the ultimate partner that can lead your digital transformation with speed, efficiency and consumer-first approach. Through the Publicis Power of One we are seamlessly connecting three European Centres of Excellence: Commerce & Production, Data & Technology and Content & Creativity. These pillars define modern KPIs, but the magic happens only when they are connected. We work globally, creating strategies and digital materials for many global brands and businesses.

Job Description

We are looking for a JIRA Administrator with hands-on experience configuring, administering, and supporting the Atlassian product suite. In this role, you’ll be the “go to” person shaping the future of JIRA at Publicis LePont.

• Serve as the primary administrator and SME for Atlassian products (JIRA Cloud and JIRA Service Management)
• Responsible for leading all administrative functions including creation and management of projects, workflows, schemes, custom fields, security permissions and reports
• Collaborate with teams across the organization to gather requirements and subsequently, develop and deliver workflows, work with filters, reporting and dashboards
• Research and recommend Atlassian marketplace plugins to meet needs and install, manage, and administer any add-ons accordingly
• Manage user permissions for tools according to the needs of projects and teams.
• Perform application and system administration tasks, including data backups and scheduled jobs.
• Maintain JIRA projects, workflows, permissions, and users while working in a JIRA Cloud and JIRA Service Management
• Proactively identify areas of improvement and innovative solutions to complex problems
• Keep up to date with Atlassian products and administration best practices
• Research and utilize industry standard methods and techniques.
• Communicate and share knowledge with internal and external contacts at all levels.
• Manage multiple responsibilities with tight deadlines.
• Test new versions of the tools and plug-ins to ensure compatibility.

Qualifications

• Experience as JIRA Administrator (preferably JIRA Cloud) with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.
• Ability to construct custom dashboards using various filter types in JIRA, a must.
• Ability to write custom JQL (Jira Query Language)
• Experience in performing Atlassian installations, migrations, and plugin installation, a must.
• Analytical skills.
• Ability to work in a dynamic agile environment.
• Must have strong work ethic with good time management skills.
• Good verbal and written communication skills.
• Strong troubleshooting and problem-solving skills.
• eCommerce experience is a plus.
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a plus.
• Experience using Jira APIs is a plus.
• Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server is a plus.
• Microsoft SQL Server or MySQL Database administration skills is a plus.

Additional information

We offer the following:

• Opportunity to develop in a stable company with an established position in the market.
• Extensive range of online training courses in cooperation with reputable market partners.
• Opportunity to participate in international and local development projects and programmes.
• International working environment.
• Attractive package of non-wage benefits (medical care, the Nais benefit platform, recreation allowance, access to a platform for learning foreign languages, access to the Marcel international training platform, etc.).
• High working flexibility (we work in a hybrid model, with predominance of home office).
• Work Your World – opportunity to work from any place in the world for 6 weeks a year and access to the Home Swap Home internal platform.
• Friendly and casual working atmosphere in a close-knit team filled with positive energy.

At Publicis Groupe, we value diversity and invite all candidates to apply, regardless of age, gender, sexual orientation, religion or lack thereof, origin or disability.