Learning & Development Specialist

G2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 30 million people from 180 countries have already purchased more than 100 million digital items. Why? Sellers from all over the world present a rich offering of over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment. We are a safe marketplace, where sellers guarantee instant delivery.

What else sets us apart? G2A.COM is a place co-created by a team of 400 exceptional experts representing 12 nationalities. Most of us work in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have offices in Warsaw and Krakow. The company's main headquarters are in Hong Kong, with the central office in Amsterdam.

We address each other by our first name, we are supportive, and we share knowledge. We operate based on DEI values – Diversity, Equity, and Inclusion and provide extensive development opportunities – in 2023 over 180 development and wellbeing events. We work in a dynamically changing environment, continuously implementing and utilizing the latest technologies such as artificial intelligence (AI), augmented reality (AR), and specialized cybersecurity solutions.

We regularly check job satisfaction. According to the latest survey, as many as 88% of us are satisfied with work-life balance, 93% appreciate teamwork, and 83% value managerial support. The average tenure at G2A.COM is an impressive 5 years. This is simply a place where people want to be.

By joining us, you will have the opportunity to collaborate and create projects with international brands such as Google, PayPal, Amazon, VISA, Mastercard, PayU, EY, Synerise, Modivo, Empik, and Microsoft. We think and act globally, and in our daily work, we are guided by analysis and data, although intuition and experience-based insights are also considered a significant asset. We invite you to join us on the journey of co-creating Gate2Adventure – the gateway to the world of digital entertainment. 

We’re waiting for you!

We are looking for an energetic and experienced individual to join our cohesive People & Culture team as a Learning & Development Specialist. With passion and a smile, you will take on the task of shaping development paths for employees and collaborators, both at the individual, team, and organizational levels.

Your role will be to design and implement modern, inspiring development programs that will help our teams and the entire organization grow. In close collaboration with the People & Culture department and Managers, you will uncover the potential of employees and collaborators and identify areas worth developing.

You will be responsible for organizing training sessions and workshops, as well as monitoring their effectiveness. If you are fascinated by innovative solutions, new educational tools, and want to create programs and strategies that have a real impact on talent and organizational growth – this role is for you.

You're a perfect match for the role, if:

• You have a minimum of 3 years of experience in a similar position and are ready to take your skills to the next level
• You demonstrate strong analytical skills, effectively assess training effectiveness, and implement necessary improvements that have a tangible impact on the organization's development
• You possess practical knowledge and experience in managing L&D projects, administering training data, and preparing reports and summaries related to development projects
• You are assertive, goal-oriented, and independent, with excellent task prioritization skills
• You communicate exceptionally well both in writing and in public speaking, conveying information clearly and effectively
• You have strong negotiation skills to establish favorable terms of collaboration with training providers
• You are quick and effective at handling unexpected challenges and finding practical solutions
• You love working in a team and show empathy toward the needs and expectations of employees
• You are open to feedback, ready to receive constructive criticism, and use it to continuously improve development programs
• You are proficient with Atlassian tools (Jira, Confluence)
• You can create summaries, reports, and pivot tables in Excel, and you are skilled in PowerPoint and Forms
• Your English proficiency is at least at a B2 level, both spoken and written

Additional advantage:

• Experience in conducting training sessions

Your responsibilities:

• Conducting a comprehensive analysis of development needs at the individual, team, and organizational levels to accurately identify key areas for development
• Collaborating with HRBPs and Managers to identify competency gaps and areas for improvement
• Planning, creating, and implementing development programs, including technical, soft skills, and leadership development
• Organizing and coordinating internal, external, and online training sessions
• Delivering inspiring training sessions and workshops, as well as facilitating coaching sessions on soft skills
• Monitoring and evaluating the effectiveness of training programs and implementing improvements
• Keeping track of the latest trends and innovations in employee development and proposing implementations to enhance the experience of employees
• Designing talent development and mentoring programs, and providing onboarding support to ensure a smooth integration of new team members
• Managing the development budget and optimizing costs while maintaining the highest quality of training activities
• Updating development policies
• Reporting and collaborating with the management board regarding development activities
• Implementing innovations and new development tools

Why joining us worth it?

• Hybrid and/or remote workplace model
• You will join an inspiring People & Culture team, where collaboration and mutual support are key
• You will have a real impact on the development of employees and collaborators at G2A
• We care about work-life balance and the well-being of our team
• We provide an opportunity for realizing new ideas and appreciate them a lot
• We support the development of skills by providing opportunities to participate in numerous internal and external trainings through the Manager’s Academy and the G2A for Learning & Development & Well-being program. We operate based on DEI values - Diversity, Equity & Inclusion.
• We support grassroots initiatives and take part in charity events
• We offer valuable benefits, such as:
• the welcome pack,
• vouchers for the Motivizer platform (each month the employees receive a pool of 200 points they can spend on many products and services available in the system),
• private healthcare
• the MultiSport card,
• an opportunity to take part in internal and external trainings and industry events,
• many more
• You receive all the necessary work resources, such as a laptop and/or a phone
• We can provide and deliver ergonomic and electronic equipment for your home office, such as footrests, stability balls, chair with back support, monitor, mousepad, laptop docking station, mouse, keyboard, headphones
• You will receive discount codes to use on the G2A.COM sales platform so that you can enjoy the benefits of our offers and services