Digital Marketing Strategist, Customer Success Acceleration (English, German)

About the job

As a Digital Marketing Strategist, you will be an expert in the analysis of our customers advertising activities and the markets in which they operate. You will craft unique recommendations and solutions for our customers and have an understanding of the market, industry, and business model of the companies. You'll anticipate how decisions are made, persistently explore and uncover the business needs of Google's clients, and interpret how our range of product offerings can grow their business. You'll set the strategy for how their advertising can reach their ideal audience.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities:

• Collaborate closely with Account Managers/Account Executives to determine the optimal support for the client portfolio.
• Develop and apply knowledge of the market, industry, products, and tools in preparation to offer solutions for our clients business issues.
• Analyze data and trends in order to create meaningful insights for clients.
• Implement solutions, track performance, and optimize against advertiser goals.
• Report on key performance indicators and value delivered for customers. Create proposals to represent solution design around client goals.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
• 1 year of experience working in customer relationship development, account management, media consulting, or a similar role.
• Experience in customer support and stakeholder management.
• Ability to communicate in English and German fluently to support client relationship management in this region.

Preferred qualifications:

• Experience in advertising, sales, marketing, consulting, or media.
• Experience in managing digital advertising campaigns with a focus on performance marketing.
• Knowledge of online marketing strategy and tactics.
• Ability to build compelling narratives to influence clients utilizing data and insights.
• Excellent project management skills, with the ability to oversee multiple, simultaneous solutions, supported by internal teams.

Benefits: 

• Health and Wellbeing (Medical, dental, and vision insurance for employees and dependents)
• Financial wellbeing (Competitive compensation, regular bonus and equity refresh opportunities)
• Flexibility and time off (Paid time off, including vacation, bereavement, jury duty, sick leave, parental leave, disability, and holidays)
• Family support and care (Fertility and growing family support, parental leave and baby bonding leave)
• Community and personal development (Educational reimbursement)
• Googley extras (Inspiring spaces to work, recharge, and collaborate with fellow Googlers)