Junior Collections Specialist with German (50/50 Hybrid Warsaw)

WHO WE ARE

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Operations  drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

THE WORK

• Collect and recover client receivables ensuring timely invoice payments and preventing overdue situations
• Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information
• Meet weekly/monthly collection targets and service level agreements (SLAs)
• Report on collection activities and present progress in recovering receivables for your designated portfolio
• Forecast cash flow, monitor past-due levels, and assess risks and opportunities
• Build and maintain professional relationships with clients through regular communication and exceptional service delivery

WHAT’S IN IT FOR YOU

• Develop strong negotiation and communication skills through regular interaction with clients in German-speaking regions.
• Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
• Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.

HERE’S WHAT YOU’LL NEED

• Fluent German and English, B2 level required (both written and spoken)
• Strong communication and interpersonal skills essential for contacting clients email and phone in a B2B (Business-to-Business) setting
• MS Office Excel knowledge
• Strong attention to detail and analytical skills
• Effective time management and task prioritization skills

WHAT WE OFFER

• Flexible 50/50 hybrid work model with the office located at Przyokopowa 26, Warsaw.
• Full-time employment contract
• Using foreign language and new technology solutions daily, cooperating with various global Clients.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach. 
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations. 
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).