Customer Order Management Specialist with German

Location: Kraków
Office attendance: 3 days per week in the office
Contract of employment: full-time
Level: Mid/ Senior
Recruitment process: online 
 
About your future employer:
Our Client is a global manufacturing company with a strong international presence worldwide. 
They offer diverse training and development opportunities, as well as the chance to grow your career through international projects and cross-departmental experiences.

Customer Order Management Specialist with German 

We are looking for a Customer Order Management Specialist with German to join an international Customer Operations team.

In this role, you will support end-to-end customer order processes, ensuring smooth execution, high data quality, and effective coordination between Sales, Supply Chain, and Finance teams. You will also contribute to reporting, performance tracking, and continuous improvement of operational processes.

This position is ideal for someone who enjoys working in a structured environment, is detail-oriented, and has strong communication skills in an international setting.

 
Responsibilities:

• Support customer collaboration processes through data preparation, reporting, and coordination
• Prepare performance scorecards and support regular business review cycles
• Coordinate inputs across key stakeholders (Sales, Supply Chain, Finance)
• Assist in issue tracking, follow-ups, and execution of action plans
• Maintain high data quality across order management and reporting processes
• Perform basic analysis to support operational decision-making
• Ensure timely execution of tasks within defined workflows and deadlines
• Support continuous improvement of customer operations processes

Qualifications:

• University degree
• Minimum 1 year of experience in customer order management or a similar role
• Proficiency in English and German (minimum B2 level)
• Strong Excel and MS Office skills
• Excellent analytical and numerical abilities
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and meet tight deadlines
• Strong customer focus and results-oriented mindset
• Experience in stakeholder management and coordination is a plus

We offer:

• Comprehensive training to ensure success in your role
• Technical or managerial career path (everyone can develop their leadership skills)
• Be a part of a truly awesome team in a well - located office in Kraków
• Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas
• Life insurance
• Private medical care
• Flexible working hours
• Great atmosphere and comfortable working conditions
• Stable job and cooperation with friendly and high qualified team
• Soft skills development
• Integration events
• International team and non-corporate work enviroment

Recruitment proces:

• Short interview with Antal Consultant
• Interview with HR & Hiring Manager
• Employment

Why apply for an Antal job offer?

When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.

About Antal

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services – from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.

Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.

Discover our latest job openings: https://en.antal.pl/candidates 
Follow us on LinkedIn: https://www.linkedin.com/company/antalpoland