1-st Line Support Specialist with French

Project information:

• Location: Lublin / Katowice - hybrid work model

• Working hours: Mon-Sat 7-22 (8-hour shifts)

• Languages: English and French

• Type of employment: long-term contract of employment

Responsibilities:

• End User support

• Issue handling and escalation

• Provide IT service

• Installation, configuration, and setup of IT systems

Requirements:

• Experience in IT Support

• Experience in use of MS Windows and Office365

• Problem-solving skills

• Analytical skills

• Ability to work independently

• Multitasking

Nice to have:

• Knowledge of Microsoft: Server, Exchange, Azure, Office365

We offer:

• Full-time job agreement based on employment contract

• Flexible working hours and hybrid model

• MyBenefit platform

• Private medical care

• Life insurance

• Sodexo card

• Holiday donations and christmas vouchers

• An additional day off on your birthday