🌟 Customer Service Specialist with German and English for Airbnb 🌟

🌟 Join Us at Foundever! 🌟

Foundever is a leading company in the field of business process outsourcing, digital marketing, training, talent management, technology and innovation, consulting, and analytics!

📞 Customer Service Specialist with German and English for the Airbnb Team 📞

ON-SITE WORK: GDANSK

Responsibilities:

✅ Provide telephone and email customer service in accordance with the highest standards;

✅ Strive to achieve customer satisfaction metrics set by managers;

✅ Engage with and understand customer issues to assist them effectively.

This role is for you if:

🌍 You are fluent in German (C1) and have a good command of English (B2);

🌟 You demonstrate high personal culture and professionalism;

💻 You are proficient in MS Office;

⚡ You are motivated and eager to grow.

What We Offer:

📈 Opportunities for career development—92% of our management staff started their journey at Foundever as customer service consultants;

🌟 Attractive benefits packages (Multisport card, private medical care);

🏢 Modern office workspace in Gdansk;

😊 A supportive and friendly team atmosphere.

💸 After your first year, you'll receive a bonus of 150 euros for Airbnb products.

💸 Additional monthly and biannual bonuses.

Additional Benefits:

🎁 Vacation bonuses and subsidies for glasses purchases; if you are a parent, your children can look forward to Christmas gifts from our company Santa.

🚴‍♀️ Access to internal programs promoting a healthy lifestyle.

📚 Comprehensive training platforms to support employee development.

⏰ Don't wait—apply now! ⏰