Customer Service Specialist with Czech and Slovak

Join our team at Foundever! 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team.

Customer Service Specialist with Czech and Slovak

Fully remote work mode from Poland.

Your daily tasks:

• Providing the highest level of customer service (contact with clients via phone and e-mail); 

• Updating information regarding cases. 

• Meeting targets, following company policies and procedures, ensuring quality;  

• Performing daily tasks in an efficient and timely manner.

  
  

What do we expect from you?

• Language skills: Proficiency in Czech (C1/C2) and Slovak (C1/C2) and knowledge of English (B1-B2 level);  

• Experience: Great if you have experience in technology focused roles and in customer service in general;  

• Technology: Knowledge of MS Office and developed computer skills;   

• Personality: Motivated, enthusiastic, open to having clear conversations with customers, solution oriented.

  
  

Advantages will be:

• Independence AND ability to work with minimal supervision;  

• Tech savvy background, ability to solve problems, troubleshooting skills;  

• Attention to detail;

Working conditions:

• Contract of employment;

• Working from the comfort of your own home;

• Day shifts from Monday to Friday;

• Equipment for work provided by us.

  
  

We offer:

• Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.), 

• Private Medicover healthcare;

• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

• Professional development through training and cross-location cooperation at the international level. 

Terms and Conditions apply.

Don't hesitate and apply now! 

We kindly inform we will contact only selected candidates. If you are interested, please send your application.