Customer Support Specialist with Italian

Customer Support Specialist with Italian

📍 Remote within Poland
💰 5300–6000 PLN gross/month (33.3 PLN gross/hour. The role is based on an equivalent working time system.)
🕒 Full-time | Employment contract

Join Foundever and start your international career in customer support!

What you’ll do:

• Support customers via phone and email in Italian and English

• Help resolve technical, administrative, and order-related issues

• Build positive customer relationships and ensure high satisfaction

• Update customer records and document interactions

• Promote suitable products and services when needed

• Work closely with Team Leaders and internal teams

What we expect:

• Italian at B2/C1 level

• English at B1/B2 level

• Good communication skills and customer-oriented mindset

• Basic IT knowledge (Windows/macOS/troubleshooting)

• Motivation to learn and develop professionally

Nice to have:

• Previous customer service experience

• Interest in tech and online communication

What we offer:

• Fully remote work within Poland

• Paid training and onboarding

• Real career growth opportunities

• Private medical care & Multisport card (terms and conditions apply)*

• International and supportive work environment

• Access to learning platforms and wellbeing programs

• Mental health support

Recruitment process:

1. Online assessments

2. Recruiter interview

3. Team Manager interview

4. Language check

5. Final decision

Apply now and grow your career with Foundever 🚀