Service Desk Agent with Hungarian

Let’s transform the future together!  

Who We Are?

Fujitsu is a global leader in technology and business solutions. We operate in 100 countries, employ over 150 000 people worldwide, and over 3 000 people in Poland. Our purpose is to make the world more sustainable by building trust in society through innovation. This is our way of working and our vision for the future. To do this, we need people around who share our vision. People who recognize the vital role technology plays in making the world a better place. People who will transform the way the world lives and works. Are you with us? 

About The Role 

 We're looking for a Service Desk Agent with Hungarian. 

What You will be responsible for:

• processing reports of technical problems as 1st Line Telephone Customer Service,
• forwarding requests to other departments if no other solution is possible,
• ensuring the quality of communication,
• registering and analyzing reports,
• suggesting improvements and optimizations.
• diagnosing the problems and trying to solve them.

Our Requirements: 

• fluency in English and Hungarian (at least B2),
• familiarity with computer hardware construction,
• knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package,
• team-oriented attitude.
• high-level communication skills.

Benefits for you: 

• private medical healthcare,
• group life insurance,
• mental health & well-being support,
• flexible work opportunities – from modern offices with parking or home,
• 2 paid “happy hours” per month, cumulative 3 additional days off per year,
• additional day off after using holiday entitlement,
• holiday allowance „Wczasy pod gruszą”,
• MyBenefit cafeteria,
• sport cards,
• free e-learning platforms,
• sharing cost of professional trainings & certificates,
• responsible business initiatives,
• employee referral program.