Customer Service Specialist with German
Support
Customer Service Specialist with German
Rodzaj pracy
Pełny etat
Doświadczenie
Specjalista/Mid
Forma zatrudnienia
UoP
Tryb pracy
Praca hybrydowa
Michael Page
Michael Page jest globalnym liderem w obszarze doradztwa personalnego i rekrutacji wysokiej klasy specjalistów oraz średniej i wyższej kadry zarządzającej.
Wymagane umiejętności
język niemiecki
język angielski
Opis stanowiska
About Our Client
Our client is a well-known global brand in the technology area. Working here, you'll have the chance to grow internationally and learn about new IoT technologies.
Job Description
- Handling and processing client and technician requests (via web, phone, or email) and using IT systems (ticketing systems).
- Providing information and solving basic technical problems.
- Offering remote support and coordinating tasks with on-site technicians.
- Monitoring devices in telemetry systems, ensuring they work properly, and performing remote diagnostics.
- Assigning tasks to service technicians.
- Helping customize telemetry systems to meet client needs.
- Providing remote technical support to clients worldwide.
The Successful Applicant
- Fluent in German with good English skills.
- A team player who enjoys working with colleagues.
- Adaptable and quick to respond to changes.
- Strong communication skills, both spoken and written.
- Interested in technology, automation, and new innovations.
What's on Offer
- Professional, international work environment.
- Development path tailored to your skills and goals.
- Specialized training.
- Benefits package (meal subsidies, private health care, life insurance, cafeteria system, and sports card).
- Friendly atmosphere and team-building activities.
- Opportunity to work with the German language.
- Hybrid mode of work.
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