Sales Support

About SINGU

At SINGU, we’re redefining how the world’s most ambitious real estate companies run their operations. Our mission is to become Europe’s leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios — empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business.

Our unified CAFM platform already powers the daily operations of over 250 million m² of real estate worldwide, supporting more than 500,000 professionals. Following our union with the UK’s Micad and Germany’s net-haus, we now help manage 100,000+ buildings across 35+ countries — and we’re just getting started.

Backed by a leading growth equity investor, we’re scaling rapidly and partnering with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: adaptability, collaboration, and client focus.

If you’re ready to help build Europe’s leading platform for property operations — and make a tangible impact on how the real estate industry works — join SINGU and be part of this transformation.

About the role

This is a new role on our Sales Operations team, focused on the Polish market and the wider CEE region. As Sales Support, you'll be the operational glue between Sales, Finance, Admin, CCS, and our clients, making sure that everything that should happen after a deal is closed actually happens: contracts are in order, clients are properly set up in our systems, invoices can go out, hardware ships on time, and internal requests don't fall through the cracks.

You'll report to the Head of Sales Operations and work closely with the sales team, finance, and our Customer Success team. Onboarding is gradual – you'll learn the ropes alongside our salespeople before taking full ownership of the administrative work.

It's a role for someone who likes structure, takes ownership of follow-ups, and gets satisfaction from things being done properly rather than left half-finished.

One important note: this is an operational role, not a sales role. The growth path here leads deeper into Sales Operations: CRM management, data quality, process ownership, cross-team coordination. If your goal is to move into sales, this isn't the right fit, and we'd rather flag it upfront.

This is a hybrid role: 2–3 days per week from our office in Kraków or Warsaw.

What you'll do:

• Prepare contract annexes and amendments for clients across Poland and the CEE region

• Handle post-signature administrative work: setting up new client accounts in our systems, working in HubSpot (and other tools) to enter all data required for invoicing

• Manage contract terminations and client data migrations, including obtaining the necessary migration consents

• Work closely with the Finance team on payment collection and overdue invoices

• Coordinate NFC tag orders and shipments together with our Admin team

• Coordinate internal handling of various client requests with the CCS team: training sessions, development work, and ad-hoc needs

What you'll bring to the team:

• Up to 2 years of professional experience (this role is open to people early in their careers: administration, back-office, customer support, or sales operations backgrounds all welcome)

• English at C1 level and fluent Polish: you'll be writing contract documents and communicating with both internal teams and clients in both languages

• Strong attention to detail: you'll be working with contracts, invoicing data, and client records where small mistakes cause big downstream problems

• Solid organizational skills and a habit of following things through to closure rather than letting them hang

• Comfort coordinating across multiple teams (Sales, Finance, Admin, CCS) and chasing people politely but firmly when something needs to move

• Comfort working with multiple tools and systems and learning new ones quickly

• Basic Excel – navigating, sorting, and filtering data (no advanced formulas needed)

Nice to have:

• Hands-on experience with HubSpot or a similar CRM

• Experience with electronic document workflow tools (PandaDoc, DocuSign)

What we offer:

💰Competitive Salary Range – Depending on your experience, we offer between 5000 – 7000 PLN gross on Contract of Employment or 6000 - 8400 PLN net on a B2B contract.

🤝 A fantastic, engaged, and experienced team – Collaborate with passionate people who love what they do.

🎯 An environment open to innovation – We embrace creativity and new ideas in a dynamic setting.

🏡 A family-like atmosphere with a "you" culture – in a company that values "we".

📚 Annual budget for training & education – Invest in yourself with a dedicated budget for learning & development—no need to take a day off, it’s included in your working hours!

🕘 Flexible working hours – Work the way that suits you best.

🩺 Private healthcare (including dental & vision care) – Your well-being is important to us

📆 Extra day off for medical check-ups – Because your health comes first

🌍 Annual team offsite – Spend time with the team in a beautiful location.

🍏 Top-notch Apple equipment – The best tools to do your best work.

🥐 Monthly themed breakfasts – Start your day with great food & company.

🎁 Referral Program – Get rewarded for bringing great people on board.