Project Support Coordinator

Description

SPRIBE is an innovative B2B iGaming software developer reshaping the industry with cutting-edge technology and a forward-thinking approach to game design. The company pioneered the crash-game format with its flagship title Aviator, setting a new standard in player engagement and paving the way for a wave of non-traditional content. With almost 80 million monthly active players, SPRIBE is now the most influential company in the market. Alongside Aviator, SPRIBE builds forward-thinking solutions like the Broadway Platform, enabling operators to launch and scale with exceptional speed and efficiency

Strategic global partnerships with iconic brands such as UFC, WWE, and AC Milan, along with a roster of 12 global brand ambassadors, reflect the company’s bold vision for international growth and its commitment to expanding its presence across worldwide markets.

Requirements

• Experience in support or technical support (experience in gaming/iGaming is a strong plus)

• Basic understanding of technical concepts such as IP, VPN, configurations, deposits, and betting mechanics

• Good understanding of workflows and processes, with a willingness to improve them

• Strong communication and coordination skills

• Proactive, engaged, and solution-oriented mindset

• Ability to work in a fast-paced and sometimes stressful environment

• Ability to quickly understand team dynamics and build strong working relationships

• English level: Intermediate (B1–B2) for written communication

• Russian or Ukraine language is a must

Responsibilities

• Monitor and track incoming support requests and related development tasks

• Follow up on task progress, ownership, and deployment status

• Communicate with cross-functional teams to ensure timely task execution

• Provide regular updates to the support team on task statuses

• Facilitate daily stand-ups and retrospectives

• Support and improve internal workflows and processes

• Track integration processes and ensure timely progress, escalating delays when needed

• Act as a coordination point between support, development, and other teams

Would be a plus

• Previous experience transitioning from support into coordination or PM roles, and experience working with metrics, task tracking, and process optimization

Work conditions

Why join SPRIBE

Flexible work model

• Work from our modern offices in Warsaw or Tbilisi, or remotely if you're based in another city — we support your comfort and productivity wherever you are.

Generous paid time off

• Enjoy 26 business days of paid vacation annually, plus 7 days off and 7 sick days, because we value your well-being and work-life balance.

Top-tier equipment

• We provide and deliver all necessary corporate hardware so you can start strong from day one.

Health & wellness support

• Our benefits catalog lets you choose what matters most:

Medical insurance

Celebrating your moments

• We recognize and celebrate your birthdays and work anniversaries with thoughtful gifts — because your milestones matter.

Global team events

• Twice a year we host unforgettable corporate events in some of the world’s most exciting cities — a unique blend of team spirit and adventure.