Trading Services Analyst with German

Form of employment: UoP

Start of work: Immediately

Work model: Hybrid

Our client is a global leader in the financial services sector. The company specializes in modern trading and investment solutions, offering innovative platforms for clients worldwide. Their mission is to support people in achieving financial independence by providing technology that gives easy access to financial markets.

Key responsibilities:

• Providing front-line support to clients via phone, email, chat, and social media.
• Answering client inquiries about products and platforms.
• Handling telephone trade executions after relevant training.
• Resolving disputes and offering technical support for platforms.

Qualifications:

• Proficiency in English (min. C1) & German (min. C1)
• Microsoft Office package knowledge
• Analytical skills 
• Excellent interpersonal and communication skills
• Experience in customer service

Benefits:

• Flexible working hours and hybrid model.
• Financial bonuses, private healthcare, Multisport card, and other perks.
• Technical and leadership training, with unlimited access to educational platforms.
• Option to participate and create ESG initiatives based on IG Brighter Future Fund 
• Online stretching sessions
• Online well-being weeks
• Annual parties - summer picnic and Christmas Party and other social events 
• Flexible work arrangements – we work in hybrid working framework 
• Home office equipment reimbursement 
• 2 additional days off a year for voluntary work 
• 1 additional day off to celebrate your Birthday 

What will you gain from the application offered on Antal?

Once your application is considered (you are accepted for the process), the support of a Consultant who will maintain constant contact with you (by e-mail or phone), help you gain access to interviews with the employer and take care of access to the recruitment process, in which there is access to participation.

Who are we?

We are a manager of personnel and managers and a place of residence of HR. The brand is present in 35 countries, in Poland it has been operating since 1996. During this time we have built many careers of candidates, thanks to the application and elimination of all candidates. Antal creates over 130 consultants for Representatives, who are not only effective recruiters, but also qualified advisors, appear outside the range of services and positions.