Customer Care Advisor with German
In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Our customer is a global leader in providing modern business solutions.
Project information:
industry: Travel
Office location: Krakow
Working model: hybrid (8 days in office per month)
Languages: English (B2) German (B2)
Type of employment: long-term contract of employment
Level: Junior
Remuneration: 6700 - 7200 PLN gross + bonuses
Responsibilities:
Recommending travel products, providing support
Assisting customer to reserve and adjust flight booking transactions
Assisting customers to use website
Responding to general enquiries
Requirements:
Very good knowledge of English and German (at least B2 level)
Very good communication skills
Willingness to develop
Ability to work independently and in a team
We offer:
sharing the costs of sports activities
private medical care
life insurance
corporate products and services at discounted prices
free annual ticket with our airline, discounted tickets for a great number of airlines for you and your family
integration events
dental care
saving & investment scheme
sharing the commuting costs
charity initiatives
family picnics
MyBenefit platform
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