x, Katowice +3 Lokalizacje
Cyclad
In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Our customer is the leader in consulting, technology services and digital transformation.
IT Support Specialist with German (Junior)
Project information:
Location: Kraków, Katowice, Lublin, Opole -> hybrid model of working in one the locations (40% in the office)
Working hours: Mon-Fr, 8 hours (shifts between 7:00 - 18:00)
Type of project: IT Support/Service Desk
Type of employment: long-term contract of employment
Languages: German & English
Responsibilities:
Providing daily support to German-speaking customers
Responding to customers' queries and solving technical issues
Managing ticketing system
Performing troubleshooting activites (hardware, software, system)
Requirements:
Very good knowledge of German & English (B2/C1 levels)
Problem solving skills and attention to detail
First IT support/helpdesk working experience (nice to have but it's not required)
We offer:
Full-time job agreement based on employment contract
Private medical care
Life insurance
Multisport card
Access to several learning platforms