Junior Speсialist of Video Streaming

Obsługa klienta

Junior Speсialist of Video Streaming

Obsługa klienta
-, Wrocław +4 Lokalizacje

GR8 Tech

Pełny etat
B2B, UoP
Staż / Junior
Praca w pełni zdalna

Opis stanowiska

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to ensure our users never miss a second of the action. You’ll help us drive user retention and engagement by maintaining a flawless library of live video content and pitch animations, ensuring every event on our platform is powered by high-quality, real-time data.

What you’ll drive:

Content Mapping & Integration

  • Own the mapping of live video streams and pitch animations to specific sports events on the platform.

  • Expand the streaming database by proactively searching for and integrating alternative content sources.

  • Ensure the accuracy of sports content by cross-referencing data with internal tracking systems.

Operational Monitoring & Quality Control

  • Monitor sports content and data tracking in real-time to prevent service gaps.

  • Identify and track non-working or incorrectly functioning broadcasts and animations.

  • Maintain and update databases, ensuring all information is structured and easily accessible for other teams.

Technical Support & Provider Relations

  • Partner with content providers to resolve technical streaming issues swiftly.

  • Support clients by diagnosing and fixing video streaming disruptions.

  • Communicate effectively with cross-functional teams to process requests and escalate critical bugs.

What makes you a GR8 fit:

Must-have

  • Sports Enthusiast: Solid knowledge of various sports, rules, and the structure of international leagues/tournaments.

  • Data-Savvy: Ability to handle large volumes of data with high attention to detail and proficiency in Google Sheets/MS Excel.

  • Technical Literacy: Confident PC user with an understanding of streaming platforms (YouTube, Twitch, etc.).

  • Language: English at a B1 level or higher (capable of professional written communication), native Ukrainian or Russian.

  • Adaptability: Ready to work in a fast-paced environment with a shift-based schedule (including morning and evening rotations).

  • Problem Solver: Ability to quickly identify root causes of operational issues under pressure.

Nice-to-have

  • Previous experience in a support or monitoring role within the iGaming or Sportsbook industry.

  • Advanced Excel skills (complex formulas and data visualization).

  • Experience working with external B2B content providers.

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

  • Paid maternity/paternity leave + monthly childcare allowance.

  • 20+ vacation days, unlimited sick leave, emergency time off.

  • Remote-first + tech support + coworking compensation.

  • Team events (online/offline/offsite).

  • Learning culture with internal courses + growth programs.

Our culture & core values:

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Wymagane umiejętności

customer support

video streaming

Microsoft Office Excel

Znajomość języków

Rosyjski: C1

Ukraiński: C1

Angielski: B1

Lokalizacja biura

O firmie

GR8 Tech

We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world. We deliver high-impact, ful...
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Junior Speсialist of Video Streaming

Podsumowanie oferty

Junior Speсialist of Video Streaming

-, Wrocław
GR8 Tech
Aplikując zgadzam się na przetwarzanie moich danych osobowych w celu przeprowadzenia procesu rekrutacyjnego. Informujemy, że administratorem danych jest GR8 Tech z siedzibą w Warszawie, ul. Hrubieszkowska 2 (dalej jako "administrator"). Masz prawo do... WięcejThis site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.